Clownfish are shipped with an arrive alive guarantee.
Please be home to receive delivery on the first attempt and check condition
upon arrival. Feel free to contact us with any questions regarding acclimation.
In the event of a DOA (dead on arrival), text us within an hour of receipt
at 619.985.1920. All claims must include clear photos and video of fish in the
bag and then out of the bag. Accepted claim will result in a store credit for
deceased fish only. Shipping fees are not covered. Once the bag is opened and
the fish is acclimated, any claims will not be honored. Once livestock is in your
tank, we have no control over conditions, and no warranty beyond delivery is included.
Shipping is available through Federal Express priority next day by noon. For larger quantities we also offer Southwest Airlines cargo service.
Shipping quotes are available with your provided city and state. We only ship in the US