Clownfish are shipped with an arrive alive guarantee.
Please be home to receive delivery on the first attempt and check condition upon arrival. Feel free to contact us with any questions regarding acclimation. In the event of a DOA (dead on arrival), text us within an hour of receipt at 619.985.1920. All claims must include clear photos and video of fish in the bag and then out of the bag. Accepted claim will result in a store credit for deceased fish only. Shipping fees are not covered. We cannot take responsibility for shipping delays out of our control. Once the bag is opened and the fish is acclimated, any claims will not be honored. Once livestock is in your tank, we have no control over conditions, and no warranty beyond delivery is included.
Our babies are disease free and have had no exposure to anything. We still strongly suggest that you quarantine your fish upon receipt, for peace of mind. if fish have been shipped there is always the chance of stress from extreme temperature change or poor handling, which can trigger health issues.
Shipping is available through Federal Express priority next day by noon. For larger quantities we also offer Southwest Airlines cargo service.
Shipping quotes are available with your provided city and state. We only ship in the US